Regarding return or an exchange kindly send us an email at ramsonskpy@gmail.com in the following format:

For Exchange
• Order No
• Name
• Quantity of Items
• Reason
• Further Description(Optional)


For Return
• Order No
• Name
• Quantity of Items
• Reason mode of Online Refund.(Paytm/Mobikwik/other wallet numbers for easy and quick refunds)
• Further Description(Optional)

• Once we have received your email, our sales team will contact you within 24 hours & decide the issue.
• In areas where COD is not available, it’s not possible for reverse pickup and the customer has to courier the product back to us at the address given below & the courier charges upto Rs.150 are refunded back to customer.
P.V.Ramaswamy & Co
Kuthampully, Thiruvilwamala
Thrissur, Kerala-680594, India.

SIZE EXCHANGES AND RETURN POLICY

• Products for exchange are only valid for 10 calendar days from the time you receive the original order of goods.
• Our exchange policy lasts only for 5 calendar days from the time goods are delivered.
• We accept returns only in cases of products having any manufacturing defects or wrong product delivery. We manufacture the products ourselves and are sure that the product being delivered is as per the fabric description given on the product page.
• Returns are accepted only for the products having manufacturing defects or wrong product delivery.
• All the others are eligible only for exchanges.
• To be eligible for a return or exchange, the purchased item must be unused and in the same condition that you received it. It must be returned in the original packaging. The returns are accepted only if you produce the original receipt. If items are not in its original condition, is damaged or torn, would not be eligible for return.
• As per the norms, terms and conditions on the website are frequently changed and updated without prior notice. You are highly recommended to review the site regularly for updates. It will be taken for granted for the consistent users & the ones that place an order with us, that they have accepted the terms & conditions along with the changes.
• Reverse pickup customers need to send the packet back to us at the address given below for which Courier Charges up to Rs.120 are refunded back.