Terms & Conditions

Last Updated: September 25, 2026

Welcome to myramsons.in. These Terms & Conditions govern your use of the Ramsons website and your purchase of products through our online store.

By accessing or using this website, you agree to comply with these Terms & Conditions.

1. About Ramsons

The website myramsons.in is operated by Ramsons / P. V. Ramaswamy & Co.

Ramsons offers traditional Kerala clothing and ethnic wear, including dhotis, sarees, set mundus and other traditional products.

2. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent purposes.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the website’s operation.
Copy, reproduce or misuse website content without permission.
Provide false or misleading information when placing an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on the website are accurate.

However, actual product colours may vary slightly depending on your device’s display settings, photography conditions and other factors.

Traditional textile products may also have natural variations in texture, weave, colour or finish.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you regarding the order and provide an appropriate resolution.

5. Pricing

All prices displayed on the website are inclusive of applicable GST, as stated by Ramsons.

Prices may change from time to time without prior notice.

Any applicable shipping charges will be communicated or displayed during the checkout process.

6. Orders

When you place an order through the website, you are making a request to purchase the selected products.

An order is subject to acceptance and availability.

We reserve the right to cancel or decline an order in circumstances such as:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Errors in order information
Other circumstances where fulfilment is not reasonably possible

If an order is cancelled by us after payment has been received, the applicable amount will be refunded through the appropriate payment method.

7. Payment

Customers must provide valid and accurate payment information when placing an order.

Orders will be processed after successful payment confirmation.

We use third-party payment service providers where applicable. Payment processing may therefore also be subject to the terms and conditions of the relevant payment provider.

8. Order Cancellation

Customers may request cancellation of an order before dispatch.

Once an order has been dispatched, cancellation is not permitted.

For cancellation requests, please contact us as soon as possible with your order number.

9. Returns, Exchanges and Refunds

Returns and exchanges are subject to our Returns & Refunds Policy.

Eligible return and exchange requests must generally be made within 7 days of delivery and must meet the applicable conditions.

Approved refunds will be processed through the original payment method.

10. Shipping & Delivery

Ramsons provides delivery across India and internationally.

Estimated delivery times are:

Kerala: within 5 days
Rest of India: within 10 days
International: within 15 days

These are estimated timelines and may vary due to courier delays, customs, weather, holidays and other circumstances beyond our control.

Please refer to our Shipping & Delivery Policy for complete information.

11. International Orders

International orders may be subject to customs duties, import taxes, local taxes and other charges imposed by the destination country.

Such charges, where applicable, are the responsibility of the customer.

Delivery times for international orders may also vary depending on customs clearance and local delivery conditions.

12. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand names
Product images
Photographs
Text
Graphics
Website design
Product descriptions

is owned by or licensed to Ramsons and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute or commercially use website content without prior written permission.

13. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be:

Available without interruption
Free from errors
Free from technical issues
Free from viruses or other harmful components

We may temporarily suspend or modify website services for maintenance, updates or other operational reasons.

14. Limitation of Liability

Ramsons will make reasonable efforts to provide accurate information and fulfil customer orders.

However, to the extent permitted by applicable law, Ramsons shall not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control, including delays caused by courier services, customs authorities, natural events or technical interruptions.

Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

15. Changes to These Terms

Ramsons may update or modify these Terms & Conditions from time to time.

The updated version will be published on this website with the revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website or orders shall be subject to the jurisdiction of the appropriate courts in India.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Ramsons
P. V. Ramaswamy & Co.
Kuthampully, Thiruvilwamala,
Thrissur, Kerala – 680594, India

Email: ramsonsestore@gmail.com
Phone: +91 97453 99986
Website: myramsons.in